Call every lead
in one tap —
recorded, logged, analysed.
Turn the phone number on a lead into a one-tap, fully-recorded conversation. Kinematic rings your rep, bridges the customer through a virtual number, records the call, files it on the lead — and lets Kini AI read it back to you.
Paid add-on · billed separately from your planThe phone, finally
part of the CRM.
No dialler app, no copy-pasting numbers, no “who called this lead and what happened”. One tap on the lead does all of it.
An IVR button on every lead.
Wherever a phone number appears — lead, contact, account or deal — an IVR pill sits right beside Call. One tap places a recorded, bridged call. No dialler to open, no number to remember, no app-switching mid-visit.
Your rep’s number stays private.
The call is placed server-side through a per-client virtual number (DID). Kinematic rings your rep first, then dials the customer and bridges the two. The customer sees your business line; the rep never sees — or gives out — a personal mobile.
Every call writes itself to the lead.
The moment a call ends it becomes an activity on the lead — duration, connected/missed status and the rep’s disposition, with the recording one tap away. No manual call notes, no “did anyone follow up?”. The whole call history sits next to the pipeline.
The AI listens so you don’t have to.
Recordings flow into Call Insights — Kini transcribes the call, scores intent, reads sentiment, pulls out objections and commitments, and suggests the next best action. Those signals feed the lead score, next-best-action and deal win-probability for teams on the module.
Switch it on only where it earns its keep.
IVR is module-gated: admins enable it for the teams that live on the phone — telecallers, inside sales — and leave it off elsewhere. Call outcomes and dispositions are captured in the same tap, so reporting stays clean across web, iOS and Android.
Questions about click-to-call.
IVR click-to-call lets a rep phone any lead with one tap inside the CRM. Kinematic rings the rep first, then dials the customer and bridges the two over a cloud line — so the call is placed from the app, recorded automatically, and logged against the lead with its duration, status and disposition.
IVR is an optional paid add-on, billed separately from your core Kinematic plan. It’s metered on call minutes and recording storage through the connected telephony provider. The rest of Lead Management works without it — talk to sales for a quote based on your call volume.
Yes. Calls route through a per-client virtual number (DID), so the customer only ever sees your business number — never the rep’s personal mobile. Numbers are resolved server-side, so the rep doesn’t see the raw customer number either.
Every bridged call is recorded automatically and attached to the lead as an activity — with duration, status and the rep’s disposition. Recordings are stored with the telephony provider and streamed back into the lead timeline, so the full history sits next to the pipeline.
Yes. Recordings flow into Call Insights — Kini AI transcribes the call, scores intent, reads sentiment, extracts objections and commitments, and suggests the next best action. Those signals feed the lead score, next-best-action and deal win-probability for teams with the module enabled.
The IVR pill appears beside Call on iOS, Android and the web dashboard — on lead, contact, account and deal detail. It’s enabled per client, so admins switch it on only for the teams that need it.
Teams that switched, tell it better.
Earlier I noted leads in a diary at night and half of them were lost. Now I just speak to Kini AI after each visit — the lead is recorded with the outlet and quantity, scored, and my follow-up is set before I've even left the shop. Nothing slips any more.
Kinematic's analytics changed how we plan. We see beat coverage, conversion by zone and pipeline health live — so territory and sales strategy decisions are made on this month's data, not last quarter's reports. Reviews that took days now take an hour.
Ready to see
it in action?
Tell us about your field team and we'll set up a personalised demo — showing exactly how Kinematic maps to your workflows.