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Conversation Analysis (SI) · add-on

Every call,
read back to you —
scored and actioned.

Recorded field calls and visits flow through Kini AI: transcribed, summarised, scored for intent and sentiment, with objections and commitments pulled out and the next step set. The signals feed straight into the lead score and next-best-action.

Billed at ₹12 per 3 minutes of call
₹12
Per 3 minutes
22+
Languages read
0
Manual call notes
Free demo · 7-day trial · No card
See Conversation Analysis
Send us a sample call type and we'll show the analysis — live in 48 hours.
Step 1 of 2 · takes 20 seconds
How big is your field team?
— Everything in Conversation Analysis

Nobody listens to
every call. The AI does.

Transcription, sentiment, objection mining and a per-rep coaching scorecard — on the calls your team is already recording, in 22+ Indian languages.

01 · Transcribe & summarise

A three-line summary of a ten-minute call.

Every recorded call or visit is transcribed in the rep's language and summarised to what matters — who, what they want, what was promised. No rep types call notes again, and no manager scrubs an hour of audio.

  • Transcription
  • 3-line summary
  • 22+ languages
  • On the timeline
Call → insightRohit Mehta · 4:12 call
Recording ingested0:01
Transcribed (Hindi)0:08
Summarised + tagged0:11
Filed on the leadDONE
02 · Sentiment + intent

How warm was that conversation, really?

Kini scores buying intent and reads sentiment across the call — not just the words, the direction of travel. A warming lead surfaces before the rep even logs an outcome, and a cooling one gets flagged for a save.

  • Intent score
  • Sentiment arc
  • Warming / cooling
  • Feeds lead score
Call Insights · intentRohit Mehta · 4:12
Positive · ready to buy. Intent up 18 pts vs the last call; sentiment stayed positive through the price discussion.
  • Positive
  • +18 vs last
  • Feeds score
03 · Objections & commitments

What was raised, what was promised.

The analysis pulls out objections ("price on bulk") and commitments ("quote by Friday") as structured items, so nothing a customer said slips through, and every promise becomes a follow-up task on the lead.

  • Objections
  • Commitments
  • Auto-tasks
  • Nothing dropped
This month · what calls surfacedInside-sales team
Price objections
214
Feature questions
134
Commitments captured
103
Auto follow-ups set
88
Every objection and promise, structured
04 · Rep coaching scorecard

Coach on evidence, not memory.

Each rep gets a scorecard from their own calls — talk-to-listen ratio, discovery questions asked, whether a clear next step was set. Managers coach the specific habit, not a vague "be better on the phone".

  • Talk ratio
  • Discovery questions
  • Next-step set
  • Per-rep trend
Coaching scorecard · Priya (rep)28 calls analysed
Listen ratio (target 60%)
64%
Discovery questions
7 / call
Next step set
88%
Objections handled
57%
Coach the habit, from the evidence
0%
Calls analysed, not sampled
No manual listening
0
Rupees per 3 minutes
Metered, pay-as-you-go
0+
Languages read
Code-switching handled
0
Call notes typed
The AI writes them
— FAQs

Questions, answered.

It turns recorded field calls and visits into structured output — a transcript, a short summary, an intent and sentiment score, extracted objections and commitments, and a rep coaching scorecard — all filed on the lead and feeding the lead score and next-best-action.

Conversation Analysis is metered at ₹12 per 3 minutes of analysed call, as an optional add-on over any tier — you only pay for the calls you actually run through it.

22+ Indian languages, including the English product names and numbers reps mix in, so a Hindi or Tamil call is analysed natively rather than mistranscribed.

From calls your team already records — including IVR click-to-call bridged calls — which stream into Call Insights automatically; or upload audio for ad-hoc analysis.

Yes. Intent, sentiment and extracted commitments feed the lead score, next-best-action and deal win-probability, and commitments become follow-up tasks on the lead.

Hear what your
calls are telling you.
— Trusted on the ground
Field teams at India's biggest names run on Kinematic.
Tata Steel
Shri Ram Sales
BMW Ventures
ByteBack
Spark & Ray
Rajkamal Jewellers
Bright Edge Edusystems
PASA
Aadinath Peripherals & Consumables
FMCG · Steel · Automotive · Real Estate — 200+ field executives deployed
What customers say

Teams that switched, tell it better.

Earlier I noted leads in a diary at night and half of them were lost. Now I just speak to Kini AI after each visit — the lead is recorded with the outlet and quantity, scored, and my follow-up is set before I've even left the shop. Nothing slips any more.

SRS
Field Sales RepresentativeShri Ram Sales (SRS)

Kinematic's analytics changed how we plan. We see beat coverage, conversion by zone and pipeline health live — so territory and sales strategy decisions are made on this month's data, not last quarter's reports. Reviews that took days now take an hour.

TS
Chief Sales ManagerTata Steel
— Start the conversation

Ready to see
it in action?

Tell us about your field team and we'll set up a personalised demo — showing exactly how Kinematic maps to your workflows.

01
7-day free trial
Live in 48 hours. No commitment, no card required.
02
200+ field executive deployments
Smaller team? Custom pricing available — talk to sales.
03
s@kinematicapp.com
Direct line to the founder. Same-day response, always.
Book a demo
No commitment. We'll have you live in 48 hours.